Health & Safety

KPIs* 2018 2017
RIDDORs 21 22
Total Recordable Injuries 220 238
Lost Time Injury Frequency Rate (LTIFR) 0.11 0.11
Total Recordable Injury Frequency Rate (TRIFR) 1.14 1.17

* As part of our bottom-up safety management strategy and to better align to industry standards leaders, we have adjusted the way we report in 2018 by focusing on lagging indicators such as RIDDORs and recordable incidents. These indicators will tell us how we have performed in the past to help build upon our existing foundations.

Getting our teams involved in bottom up safety management

During 2018 work commenced to refresh our health, safety and environmental system, supported by a new Health, Safety and Environment Director. This has underlined the importance of both the highest possible standards and the significance of our values and behaviours both today and in the future. As part of this, we are implementing a new three-year strategy plan to support continuous improvement.

These ongoing improvements have continued to deliver a reduction in our annual injury reporting indications with a reduction of total recordable injuries down to 220 (2017: 238).

Bovis Homes operates an internal inspection regime which features an overall H&S performance KPI which has been set for all sites and provides a Gold – Green – Amber – Red – Black dashboard indicator that is updated by the regions daily. This continues to be well received by site teams and has increased the level of engagement with both site management teams and contractors and is consistent with our strategy to bring about behavioural change.

Furthermore, we actively promote worker engagement at site level through daily activity briefings (“DABs”). These provide an opportunity for site management to communicate with subcontractors in respect of tasks scheduled to occur that day and particular risks that may arise as a result.

They also provide a forum for subcontractors to provide feedback for example in respect of near-misses and agree improvements implemented.

Health and safety remain a fundamental priority, with this topic being one of the first to be covered in all executive meetings and highlighted early at our new starter induction and with clear linkage to our values and company ethos.

The Bovis Homes safety awards recognise this with excellent performance in health and safety at our developments rewarded through a Best Sites Award. This year there were awards for two divisional site winners, two regional winners and two that were highly commended. In recognising performance, more emphasis has been placed on planning, attitude, team relationships as well as performance.

During 2018 the roll-out of refreshed standard operating procedures commenced and will continue to mid-year 2019. We are identifying current gaps in the business between departments and setting up a fit-for-purpose platform that is available to everyone, regardless of location. This is to ensure appropriate communication and an understanding of the protocols in place.

There has also been an increased emphasis on stakeholder engagement, supported by the new management system. Our bottom up approach ensures our specialist contractors are involved, right from the start, to deliver improved consistency.

We are continually looking to improve our systems, and 2019 will see the introduction of Biometric systems for our construction sites (fingerprint recognition). Our system will be designed to cater for online inductions, reading and importing of CSCS SmartCard and photographic information including uploading of data such as training records, inspection records, insurance documents, risk and method statements.

The intention is to free-up valuable time for site managers by carrying out all checks up front, prior to people arriving on site.

In parallel the filming of the Bovis Homes induction video has commenced. It is anticipated that both workers and visitors will be able to access these videos on-line through a dedicated hyperlink which will communicate with the biometric system and can be accessed by an App on their phone.

Priorities for 2019

During 2019 we will improve our quality, environmental, health and safety performance. We will do this by:

  • Strengthening our environmental, health and safety teams, committee structure and safety management system;
  • Continuing to take a sensible, proportionate approach to managing the hazards associated with our work activities.

    Case study: NHBC Seal of Excellence/Pride in the Job

    Jack, 23, wins national Seal of Excellence award for his work at Milton Keynes.

    A young site manager at a Northern Home Counties location has praised his team after winning top national recognition for quality excellence.

    Jack Allen, who works at Bovis Homes’ Whitehouse Park location, received the National House Building Council (NHBC)’s Seal of Excellence, having been in the role for only 18 months.

    Rising star Jack was picked out of 16,000 other site managers to win a Pride in the Job Award 2018 for the Southern region, which then put him in the running for the Seal of Excellence.

    The accolade is presented to the best site managers across the country.

    Jack, from Woburn Sands, said: "I feel very proud and honoured to have won the NHBC Seal of Excellence. This is a massive milestone in my career and has been something I have aspired to achieve."

    “But it would not have been possible without the hard work and support of the team around me. I work with a fantastic group of dedicated individuals who take pride in every aspect of their roles."

    “Feedback from the customers on site reflects the hard work and dedication the whole team have put in. I would like to thank Bovis Homes and also all the subcontractors involved.”

    Jack, who attended Walton High school, started his career in house building as a labourer and storeman and worked his way up to site manager.

    Outside of work, he enjoys socialising with friends and family and going to the gym.

    His achievement highlights Bovis Homes drive to build quality new homes and deliver for its customers in its Northern Home Counties region.

    Jack is one of six Bovis Homes site managers who won Pride in the Job awards across England this year. It is the housebuilder’s highest number since 2012.

    To determine the Pride in the Job Award winners, judges assessed the skills demonstrated by the site managers in their day-to-day work, over 12 months.